Privacy Policy

Learn English Creatively — The Gobo Method

Last updated: 12 October 2026

At Learn English Creatively, we respect your privacy and are committed to protecting personal information, particularly when our educational resources are used by children and families.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, register for free learning resources, purchase digital products or contact us.

Website: https://learnenglishcreatively.com

Data Controller: Clare Littleton, trading as Learn English Creatively — The Gobo Method

Contact Email: thegobomethod@gmail.com

We process personal information in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect the following information when you use our website:

Information provided directly:

First name and email address when registering for Free Acorn Path access.
Name, email address and relevant billing details when purchasing digital products.
Information provided through contact forms or customer enquiries.
Purchase details and records needed to provide access to learning resources.
Marketing preferences, where you choose to receive updates.

Information collected automatically:

IP address and general device information.
Browser type and operating system.
Website usage information, where collected by our website tools.
Cookies and similar technologies, subject to applicable consent requirements.

We aim to collect only the information reasonably necessary to provide and maintain our services.

2. How We Use Your Information

We use personal information to:

Register users for the Free Acorn Path.
Provide access to purchased Stage 1 Foundations learning resources.
Deliver the Personal Interactive Board Collection and The Great Greenwood digital book.
Process purchases and maintain transaction records.
Respond to enquiries and provide customer support.
Maintain website functionality and security.
Manage access to learning resources where required.
Send educational news or marketing communications where permitted by law.
Improve our website and services using appropriate analytics, where enabled.

We do not sell personal information to advertisers or data brokers.

3. Our Legal Bases for Processing

We process personal information only where there is an appropriate legal basis under UK data protection law.

These may include:

Contract: To provide purchased products, deliver learning resources and fulfil customer agreements.

Legitimate interests: For appropriate business activities such as website security, fraud prevention, customer support and managing free access requests, where our interests do not override individual rights.

Legal obligation: To comply with applicable accounting, tax and other legal requirements.

Consent: Where required for optional marketing communications, non-essential cookies or other activities requiring permission.

Where we rely on consent, it may be withdrawn at any time.

4. Children's Privacy and Parental Responsibility

Learn English Creatively provides educational resources that may be used by children, including learners aged approximately 6–11.

We encourage parents and guardians to register for access, manage purchases and supervise younger learners.

We do not require children to provide personal information directly to us in order to complete the learning activities.

Parents and guardians should ensure that children use third-party educational platforms in accordance with the relevant age restrictions, privacy policies and account requirements.

If we become aware that a child's personal information has been collected inappropriately, we will take reasonable steps to investigate and address the matter.

5. Free Acorn Path Registration

Free Acorn Path access may require a first name and email address.

This information is used to process the registration, provide access instructions and respond to relevant enquiries.

Free registration does not automatically enrol you in marketing communications.

Where marketing consent is required, it will be requested separately.

6. Purchases and Payment Processing

When you purchase a digital product, we collect or receive information necessary to process the order and provide access.

Payments are handled through the payment services available at checkout, including Stripe where applicable.

Payment providers process financial information according to their own privacy and security policies.

We do not intentionally store complete payment card numbers or card security codes on our website.

We may retain purchase records for customer support, accounting and legal compliance.

7. Third-Party Educational Platforms

Our learning resources may use third-party services, including:

Hostinger: Website hosting, online shop, forms and related website services.
Stripe: Payment processing.
Miro: Interactive learning activity boards.
Genially: Interactive lessons, presentations and games.
Heyzine: Digital books and flipbooks.

These services may process information when you visit embedded content, access their websites or create accounts.

Their own privacy policies and account requirements may apply.

We recommend that parents and guardians review these policies before allowing children to use third-party services.

8. Cookies and Website Analytics

Our website may use cookies and similar technologies.

Essential cookies support website functionality, security and checkout.

Optional cookies may support analytics, embedded content or other non-essential features.

Where required by UK law, we will obtain appropriate consent before using non-essential cookies.

You may manage your preferences through available cookie controls and your browser settings.

9. Marketing Communications

We may occasionally send information about new learning resources, stories, educational activities and developments relating to The Gobo Method.

Where required, marketing communications will only be sent with your consent.

You may unsubscribe or withdraw consent at any time.

Registering for the Free Acorn Path or purchasing a product does not require you to agree to receive promotional emails.

10. How Long We Keep Your Information

We retain personal information only for as long as necessary for the purposes described in this policy and to meet applicable legal obligations.

Purchase and financial records may be retained for the period required by relevant accounting and tax laws.

Registration and access records are retained only for as long as reasonably necessary to administer the relevant learning services and associated enquiries.

Marketing information is retained until you unsubscribe, withdraw consent or it is no longer needed.

When information is no longer required, we take reasonable steps to delete or anonymise it securely.

11. Sharing Personal Information

We may share necessary personal information with trusted service providers who help us operate the website, process payments and deliver our services.

We may also disclose information where required by law or in response to lawful requests.

We do not sell personal information.

12. International Data Transfers

Some of our technology providers may process or store information outside the United Kingdom.

Where international transfers occur, we take appropriate steps to ensure that required data protection safeguards are in place, such as applicable adequacy regulations or approved contractual arrangements.

13. Your Data Protection Rights

Under UK data protection law, you may have the right to:

Be informed about how your information is used.
Request access to your personal information.
Request correction of inaccurate information.
Request deletion in certain circumstances.
Request restriction of processing.
Object to certain processing activities.
Request data portability where applicable.
Withdraw consent where processing relies on consent.
Be protected by applicable rules concerning solely automated decisions with significant effects.

These rights are subject to applicable legal conditions and exceptions.

To exercise your rights, please contact:

clare@learnenglishcreatively.com

You may also raise concerns with the UK Information Commissioner's Office:

https://ico.org.uk